COOKIE POLICY

What are cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages. Moneyextra.com uses cookies to improve the performance of our website to ensure we provide our customers with the best possible web site experience.

If you don’t have cookies enabled, you’ll still be able to full use our site and your user experience won’t be affected. The majority of web browsers have cookies enabled, but please read our managing cookies section below for help and advice on how to disable cookies should you wish to do so.

Please note that the cookies we use can’t harm your computer and we don’t store any personally identifiable information. The information we gather is used to improve the customer experience of the site, for example they are used to determine errors and display relevant content.

Some cookies are from carefully selected 3rd party suppliers, who may also set cookies during your visit, which are then used for remarketing purposes. These are used to show you relevant products/services, which you have shown interest in or have been recommended on previous visits to the site.

Moneyextra.com is giving you this information in order to comply with recent legislation changes and to inform our customers on how we use cookies during their visit to our website.

This is the first of a series of changes that we will be making in order to continue to offer you the customer the best possible website experience, whilst ensuring your data is kept safe.

Moneyextra.com Cookie Policy

The cookies used on the moneyextra.com website don’t store any sensitive information, they simply hold information, on pages visited, time spent on the site and content interacted with, in order to improve the customer journey.

Please see below a list of the main cookies used across our website:

Cookie What is it used for?
Google Analytics
_utma
_utmz
These cookies enable the function of Google Analytics. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, screen resolution and content viewed. This information is then used to help us improve the customer journey through the site and allows to to continually improving the user experience.
The data stored by Google Analytics’ cookies is only used by specific people with moneyextra.com and Google and contains no personal information, meaning none of the information can be traced back to any one individual.
ClickTale Analytics
WRUID
ClickTaleCookieDomain
ClickTaleCookieExpiryDays
ClickTaleUIDCookieName
ClickTaleIgnoreCookieName
These cookies enable the function of ClickTale Analytics. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as text you type in this website. This site does not use ClickTale to collect any personally identifiable information entered in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service.
We are using the information collected by ClickTale service to analyse what visitors do inside our web pages. This information is then used to help us improve the customer journey through the site, allowing us to improve the user experience.
You can choose to disable the ClickTale Analytics service athttp://www.clicktale.net/disable.html.
CampID This cookie is used to provide us with a unique reference number so we know where the campaign originated from.
No personal data is collected within this cookie.
NGN This is used to present the user with a relevant telephone number, so their call can be dealt with in the correct manor.
No personal details are collected within this cookie.
DDI This is used to present the user with a relevant mobile number, so their call can be dealt with in the correct manor.
No personal details are collected within this cookie.
Originator Informs us of where activity originated from (what website the user came from).
No personal details are collected within this cookie.
Landing-page Used to identify which page the user came into the site on, so it can be linked back to a piece of marketing activity.
No personal details are collected within this cookie.
SESSXXXXXX This is a session cookie that is used to present the user with the correct information when browsing our website.
No personal details are collected within this cookie.
Live Chat – Livezilla This cookies allows website visitors to talk to our agents via an online chat facility.
No personal details are collected within this cookie.

Flash cookies

On moneyextra.com we use Adobe Flash Player to display video content. Adobe uses Flash cookies to aid your experience of viewing video content. Flash cookies are stored on your device in a similar way to standard cookies, but they’re managed slightly differently by your browser.

If you wish to disable or delete Flash cookies, see Adobe Flash Player Security Settings. If you do disable flash cookies please be aware that video content on moneyextra.com may not work as expected.

Moneyextra.com Social Network tools

If you share any of the content on moneyextra.com with friends through social networking sites such as Facebook, Twitter and Google+, you may be sent cookies from websites such as these. Moneyextra.com isn’t responsible for setting these cookies, so we recommend you read each of the sites cookies policy for further information.

Further information about cookies

If you’d like to learn more about cookies, how they work and how best to manage them, please visit aboutcookies.org.

Third Party cookies

When you visit moneyextra.com you will notice some cookies that aren’t related to us, but we do work with a series of business partners that may set cookies when you visit our site, which include:

Cookie domain Cookie name Description
Rfihub.com A, A1, A2, A3, A4,

A5

B, BK

C

F

G

H

K

M

N

O, O1

R, RS

S, S1, S2

T, T1, T2, T3, T4

D

P, P1

J, J1

The cookie domain and names listed here are from a variety of organisations that moneyextra.com have teamed up with, to present relevant content to you whilst you browse the web.

These are marketing cookies, which you can opt out of by disabling cookies within your browser (this could affect your browsing experience, on moneyextra.com and other sites you may also visit) or you may wish to visit – http://www.youradchoices.com to learn more about these types of cookies and how best to opt out of them if you wish.

Managing your cookies

To enable cookies
If you’re not sure of the type and version of web browser you use to access the Internet:
For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option
For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option

How to check cookies are enabled for PCs
Google Chrome

  1. Click on ‘Tools’ at the top of your browser window and select Options
  2. Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
  3. Now select ‘Allow local data to be set’

Microsoft Internet Explorer & Microsoft Edge

  1. Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
  2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  3. Settings above Medium will disable cookies

Mozilla Firefox

  1. Click on ‘Tools’ at the top of your browser window and select Options
  2. Then select the Privacy icon
  3. Click on Cookies, then select ‘allow sites to set cookies’

Safari

  1. Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
  2. Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
  3. Click ‘Save’

How to check cookies are enabled for Macs
Microsoft Internet Explorer 5.0 on OSX

  1. Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options
  2. Scroll down until you see ‘Cookies’ under Receiving Files
  3. Select the ‘Never Ask’ option

Safari on OSX

  1. Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
  2. Click on ‘Security’ then ‘Accept cookies’
  3. Select the ‘Only from site you navigate to’

Mozilla and Netscape on OSX

  1. Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option
  2. Scroll down until you see cookies under ‘Privacy & Security’
  3. Select ‘Enable cookies for the originating web site only’

Opera

  1. Click on ‘Menu’ at the top of your browser window and select ‘Settings’
  2. Then select ‘Preferences’, select the ‘Advanced’ tab
  3. Then select ‘Accept cookies’ option

All other browsers

If your browser isn’t listed above, then please seek help through the help section of your specific browser.

MeDadBriefcase
“Disclaimer: No information on this website shall be construed as advice and content is offered for information purposes only. You should always seek advice from an appropriately qualified solicitor on any specific legal enquiry, an appropriately qualified Independent Financial Advisor on any specific financial matter, or an appropriately regulated and qualified debt management company. Full terms of use

Debt Free Direct is a trading name of Clear Start Partnerships Limited and is authorised and regulated to issue debt advice by the Financial Conduct Authority.

Simpson Millar LLP Solicitors is a limited liability partnership and is authorised and regulated by the Solicitors Regulation Authority.

© Copyright Simpson Millar Financial Services Ltd (Company No: 08121664). Registered office: 21-27 St Paul's Street, Leeds LS1 2JG. Authorised and Regulated by the Financial Conduct Authority. FCA registration no: 589130.
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